Self order in the truest sense of the phrase: we have supported Autogrill in the development of a fully automated concept store, from the choice of the product, to the order, to the dispensing of coffee.
After scanning the barcode of the counter products, the user can select their favourite coffee via the touch interface, pay for it and collect the receipt with a unique QR code.
Whoops... there will be no barista to cancel it with her fingernail: a reader on the Cimbali will recognise the QR and dispense the coffee for you, concluding a 100% autonomous, contact-free experience, without the help of an operator.
